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BioMedical Technician

Madison, WI 53792

Posted: 08/29/2022 Employment Type: Contract Category: Medical-Dental-Ophthalmic Laboratory Technicians Job Number: 95047

Job Description

The Biomedical Engineering Technician II maintains clinical equipment. Performs a variety of tasks associated with the installation, maintenance, calibration and repair of biomedical equipment with minimal supervision. Positions at this level are responsible for providing primary support in troubleshooting and repairing sophisticated medical equipment and systems. Servicing this equipment requires considerable knowledge and skill in configuring and troubleshooting computer operating systems and networks. Work is performed independently in various settings including critical patient care areas such as operating rooms and intensive care units as well as bench and in-shop locations. This position keeps accurate records of repairs made and follows up with customers on work performed or scheduled. This position provides training to clinical operators on the correct setup, calibration, and operation of patient care equipment. This position requires the incumbent to be on call during some evenings, weekends and holidays as needed, based upon assigned location and Department needs. An understanding of physiology and medical terminology is necessary in order to communicate with clinical staff on a day-to-day basis. This position may be called upon to evaluate prototypes or new equipment (with little or no printed information available) to ensure the safety of patients and staff in the use and operation of various types of medical equipment.

1. Diagnose defective medical equipment and implement repairs without direct supervision in both shop and critical care settings including operating rooms, trauma units, emergency rooms, and various other patient care areas.
2. Keep accurate records of all maintenance activities performed on assigned medical equipment and update the department database of this record of service, completely and promptly.
3. Perform and record preventive maintenance of assigned equipment through periodic performance checks and measurements.
4. Have a working knowledge of all applicable codes and standards for maintaining medical equipment including those issued by The Joint Commission and other accrediting agencies.
5. Maintain technical skills and be aware of emerging trends in Healthcare Technology Management by periodically attending seminars and reading relevant professional material.
6. Operate sophisticated calibration and test equipment.
7. Repair/calibrate life support and other critical medical equipment and systems such as but not limited to the following: ventricular assist devices, anesthesia machines, mechanical ventilators, electrosurgical units, physiologic patient monitoring equipment, ECG and EEG equipment, Echo vascular ultrasounds, hypothermia units, blood pressure monitors, defibrillators, adult and pediatric heart catheterization lab equipment, electro-physiology lab equipment, mass spectrometer based anesthesia gas analysis system, hemodialysis and peritoneal dialysis systems, lasers, computerized ECG stress test systems, volumetric infusion pumps, diagnostic ultrasound, and holter systems.
8. Install and maintain various devices used to interface critical medical equipment data into EPIC
9. Ensure urgent device corrections, and equipment recalls are acted upon in a timely manner to ensure safety of patients, visitors, and staff. 10. Ensure medical equipment involved in or suspected to be involved with adverse patient interactions is processed in accordance with policy.
11. Perform repairs and configuration updates to the nurse call system / network, including interfaces with middleware, ADT and alarm notification servers and equipment.
12. Perform repairs and configuration of critical care patient monitoring computer systems; central stations, displays, database servers, enhanced web servers, ADT interface servers, alarm prioritizing and routing servers.
13. Coordinate corrective maintenance on selected critical communication systems including emergency room radios, fire / security distributed antenna systems as well as long range and over-head paging systems.
14. Perform and coordinate repairs and configuration of non-invasive cardiology database management and acquisition system including ECG stress testing systems, diagnostic ultrasound, and PACS interfacing equipment.
15. Maintain and configure medical equipment alarm notification equipment, interfaces, and systems.
16. Maintain and configure electronic ICU servers and associated network equipment.
17. Perform repairs and configuration of data capture devices that interface clinical diagnostic and treatment equipment to institutional medical recording and data acquisition systems.
18. Monitor incoming work orders, prioritize work based on criticality and accurately document all work in the department’s computerized maintenance management system (CMMS).
19. Provide outstanding customer service. Contact department customers and provide device repair status and estimated time of return. Resolve customer complaints in a diplomatic and professional manner.
20. Provide guidance to clinical users on proper use and care for diagnostic, treatment and monitoring equipment.
21. Demonstrate correct setup, calibration, and operation of patient care equipment to clinical staff as required.
22. Assist in the installation of medical equipment and systems by collaborating with clinical users in the selection of proper equipment for their needs, determining required infrastructure additions or changes, recommending mounting locations, and working with contractors to ensure proper equipment installation, cable routing, and labeling.
23. Attend OEM training sessions to obtain required equipment certifications and credentialing to perform regulated repair and maintenance of selected medical equipment and systems
24. Provide direction, assistance and give feedback to department interns on various equipment repair activities and procedures when requested.

Education
Minimum
Associates or Bachelors degree in Applied Science in HTM/Biomedical Engineering or completion of DOD Biomedical Training.
3 years of previous Biomedical Engineering Technician experience in lieu of education.

Preferred Work Experience
Minimum
Preferred Two (2) years previous experience as a Biomedical Engineering Tech Healthcare setting preferred Licenses & Certifications Minimum Preferred OEM or computer system certifications applicable to UW Health.

Required Skills, Knowledge, and Abilities
• Thorough knowledge of electronic theory including advanced digital systems.
• Ability to troubleshoot and repair failures in medical equipment.
• Thorough knowledge of sophisticated electronic test equipment and applications.
• Knowledge of physiological and medical terminology.
• Ability to understand and follow established preventive maintenance procedures.
• Ability to maintain reports utilizing a computerized maintenance management system (CMMS)
• Basic knowledge of IT (Information Technology) terminology, setup, and configuration.
• Strong customer service skills.
• Ability to diagnose and resolve problems over the telephone using unskilled non-technical or clinical staff for assistance.


P-CHI-006
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