Search Jobs

Customer Service Representative

Moorpark, CA 93021

Posted: 09/12/2019 Employment Type: Direct Placement Category: Customer Service Representatives Job Number: 83532

SUMMARY

The Customer Service Representative is responsible for providing customer service for internal in multiple departments by using excellent in-depth knowledge of company products and processes as well as communicating effectively with team members within the customer service department.

 

ROLE/ RESPONSIBILITIES

• Sales order entry

• Work with the Accounting department to establish or revise terms per customer requests

• Ensure orders on credit are reviewed and released in a timely manner

• Work with the Shipping department to ensure that orders are processed in a timely manner and, in accordance to requested shipping method

• Work with the Purchasing and Inventory Control departments to ensure orders are placed with vendors for out-of-stock items. Update order lead times

• Create and update part numbers and pricing in ERP system

• Ensure each order contains correct promotions and rebate codes

• Review backlog twice weekly to ensure all orders are fulfilled in a timely manner

 

REQUIRED SKILLS/ BACKGROUND

• High School Diploma

• A minimum of 2-4 years of sales related customer service tasks and responsibilities

• Excellent communication both verbally and in writing

• Attention to detail

• Microsoft Office skills and knowledge (data entry)

• Prior experience utilizing an ERP system
Apply Online
Apply with LinkedIn Apply with Facebook Apply with Twitter
Chat With A Recruiter

Send an email reminder to:

Refer A Friend

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

All Testimonials

John understood the scope of my job and was able to manage my moving goal posts and did not get rattled when I pulled the carpet out from under him …Read More

Bill M.

See All Testimonials

PEAK Careers!

Take control of your career! Join the team as a recruiter at PEAK and build the future of your dreams.