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Field Service Engineer

Kennesaw, GA 30152

Posted: 10/17/2022 Employment Type: Direct Placement Category: Engineers-All Other Job Number: 95435

Job Description


The Field Service Engineer is responsible to provide professional after sales support to the Customer base for all products our client's supplied. Tasks will include electrical and mechanical maintenance, troubleshooting, field service, commissioning, start-up and repair services.

 

Qualifications:
  • Technically skilled, solution-driven person with a strong customer first mindset
  • PLC knowledge and troubleshooting
  • Strong written and verbal communication skills
  • Solid organizational skills, high level of accuracy and attention to detail
  • Self-starter
  • Able to prioritize responsibilities
  • Value reliability, punctuality and teamwork
  • Available to travel with short notice within USA

Responsibilities:
  • Act as first customer contact during project warranty and after warranty period
  • Perform investigation, troubleshooting, resolution and recommendation to issues identified in customer installation, working independently or under minimum supervision
  • Perform services on-site, as well as remotely
  • Perform scheduled services and on-call services
  • Perform assigned tasks/ duties with balanced risk while strictly observing the company business ethics, policies and good practices Assists factory acceptance testing and performs installation, start-up and commissioning of company products range
  • Prepare, maintain and update documentation of performed services and customer contacts
  • Identify and report sales opportunities to the GM
  • Develop Personal and Professional competencies as well as knowledge about the company's Products & Service

Preferred Requirements:
  • 2-3 years of experience as a Service/Maintenance Engineer in an industrial environment with specific emphasis on installation, commissioning and start-up
  • Knowledge and experience with applied processes and instrumentation
  • Electrical and PLC automation experience
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