51360 Technology Court Shelby Township, MI 48315
- Keep a positive attitude and set the tone for the rest of your team.
- Quarterly review for all shipping team members to keep them on track and help them understand where they are excelling and where they are struggling.
- Coordinate with all other department supervisors when reviewing staff multiple roles in the company.
- Work with Outbound Operations Manager to ensure a documented process is created for our shipping department.
- Ensure all of the staff is abiding by the documented process supplied.
- Work with staff on any errors made and take any necessary corrective action to ensure the individual is working to become a better part of the team. Any and all corrective actions must be communicated to the Outbound Operations Manager for documentation.
- Field any and all administrative questions from shipping team if the answer to their questions not available work with the Oubound Operations Manager is to get a timely response.
- Work closely with carriers to ensure best rates and transit time are utilized.
- Consistently look at the shipping operation in our warehouse and bring ideas to help make us faster and more efficient to the Outbound Operations Manager for consideration.
- Coordinate with picking and packing supervisors to ensure all orders before 1pm are packed and shipped by the end of the day.
- Coordinate with Outbound Operations Manager to prioritize any order that the sales or customer service team need to move quickly on if possible.
- Prepare all freight shipments and call for necessary pick up
- Identify any and all packages not meeting the packing standards and work with packing supervisor to get the employee retrained.
- Ship all orders on conveyor by end of the day.
- Assist with monitoring the levels of supplies daily and conducting a weekly inventory count.
- Maintain the daily goal board, along with updating spread sheets on outbound boxes and skids.
- Stay up to date on any international shipping changes, or improvements.
- Work with sales and customer service team on any shipping quotes they may need.
- Department: Outbound Operations.
- Reports to: Outbound Operations Manager.