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Site Quality Safe Environment Manager

San Fernando, CA 91340 | Direct Placement

Post Date: 06/25/2018 Job ID: 76908 Category: Quality

Key Missions:
  • Monitor and validate the conformity of products / processes in production.
  • Customer interface for Quality issues (current production) with customers’ sites.
  • Ensure that the Quality Management System is respected.
  • Coach site managers to achieve customer satisfaction for Quality.
  • Ensure that customers’ targets are met.
  • Ensure the full deployment of group Quality Safe Environment strategy within the site.

Main Responsibilities:
  • Manage Incidents (0 Km, Logistic and warranty) Internally and with Customer
  • Ensure that reactivity to treat customers’ issues is respected: 48 hrs for containment activities, 10 days for analysis and action plans definition and 30 days for learning and sharing.
  • Manage Quality Safe Environment Indicators on his/her site.
  • Develop and coordinate the site Quality Improvement plan following guidelines from EC&A group and Transit.
  • Promote Quality Culture change.
  • Contribute to the implementation of WMS methodologies in the site.
  • Manage Quality network in his or her site.
  • Audit the Quality System periodically (Internal, Customer Audits, ISO 9001, ISO/TS 22163.)
  • Ensure that projects are launched according APQP steps.
  • For modifications, enforce the rules for change control.
  • Follow up the Quality of major product/process changes within the sites.
  • Represent Customer within Wabtec on Quality matters (Communication / Escalation) > “ voice of customer” inside the plant.
  • Ensure the escalation of major quality issues to EC&A group level, if necessary.
  • Manage the SQA team: inspection controls, SQA technicians in order to secure the production lines.
  • Ensure that suppliers’ incidents are treated according standard rules of reactivity (48h/10days/ 30 days).
  • Ensure the reliability of the quality data, through the use of WIM (Wabtec Incidents Management) data base.
  • Make sure that customers quality data are tracked and followed closely, to be in line with the customer’ s appraisal of WT performance.
  • Travel 30%.
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